Department: Online
Reporting to: Head of Product
Contract/Permanent : Permanent
Location : Dublin

Job Purpose:
This is an exciting opportunity for a product mgmt. leader looking for a new and exciting challenge. Smartbox is a multicultural and fast paced environment so if this sounds like your kind of workplace, you might be the perfect fit.

The successful candidate will have a passion for product management, guiding a set of strong product owners through the full cycle of product development from customer research & validation, requirements & design, delivery & measurement and ultimately clear value outcomes for customers. They will lead our teams to build the right solutions iteratively to bring our products and services to the next level. A key focus of this role will be to work closely with the Director of Product on product vision, strategy and roadmap planning for their designated products and services.

Key Responsibilities

•Take the role as Lead Product Owner & drive the improvement in our product offerings, features and customer experience
•Work with internal business teams, commercial & Technology teams, alongside your Product colleagues to meet and exceed KPIs and revenue targets
•Engage proactively with a broad range of stakeholders to balance business goals and customer needs, while ensuring that relevant issues are debated, decided on and initiatives are delivered
•Define a product roadmap and determine requirements for each release based on user requirements, technical architecture, and business needs
•Create and maintain a backlog of initiatives and execute this through A/B testing, data analysis and validation of underlying hypotheses and business cases. You will also be responsible for aligning the initiatives with our product strategy and vision
•Produce and communicate product requirements using Agile methodologies, including requirement specifications, user stories, wire frames & prototypes and ensure they are backed by customer insights and data informed decision making
•Monitor and analyse customer behaviour and product performance throughout and after every initiative through A/B testing and measure against KPI’s, to ensure that our technology investments are successful. Key deliverables are revenue, traffic and happy customers (e.g. NPS)

Required Competencies/ skills:

•Considerable core product management experience at a high level, demonstrated track record within on-line in is a must
•Proven track record of hands-on successful product implementation (Customer journey, user Stories etc etc)
•Experience in the Travel industry desirable.. booking journeys, upsell/cross-sell opportunities, availability management etc
•Bachelor’s degree in Computer Science, Engineering, or equivalent experience
•Highly self-motivated, curious and customer focused
•Excellent analytical skills, excel proficiency, and experience with A/B testing
•User behaviour analysis skills
•Great communication skills. Ability to engage in debate and challenge with a wide variety of stakeholders of varying seniority – fluency in English written and spoken essential
•Excellent organisational, collaboration and influencing skills
•Able to manage a multitude of parallel initiatives and experience managing multiple stakeholders
•Keen understanding of online and mobile business models and technologies
•Able to identify user needs and translate them into online and mobile product strategies
•Ability to break down complexity and clearly articulate requirements
•Coordinate and align requirements across multiple scrum teams operating in a complex distributed software environment
•A sound commercial understanding and experience balancing user and business needs
•Experienced in managing all aspects of a successful product throughout its lifecycle

Desirable Competencies/ skills:
•Professional Product Owner Certification

*As duties and responsibilities of the post holder change, the job description may be reviewed and amended as appropriate.

Department: Online
Employment Duration: Full Time Permanent
Location: Dublin

Apply for this position

Allowed Type(s): .pdf, .doc, .docx